Effective date: May 11, 2026
Last updated: Nov 13, 2026
Stockcast (“the app”, “we”, “us”) is a Shopify app for inventory forecasting, reorder planning, purchase orders, and stock transfers. This policy explains what data the app collects, why, how long it is kept, and how to have it deleted.
Stockcast is operated by Merqio.App.
Questions about this policy or about your data: support@merqio.app.
1. Who this policy is for
This policy is for merchants — the Shopify store owners and staff who install and use Stockcast — and for the supplier contacts and notification recipients merchants add to the app.
Stockcast does not collect or store shoppers’ personal data. Order data used for forecasting is kept as quantities sold per product variant, without customer names, addresses, or payment information.
2. What the app accesses from Shopify
When a merchant installs Stockcast, they grant these access scopes. Each is listed with the reason it is needed:
| Scope | Why the app needs it |
|---|---|
read_products | Read product and variant titles, SKUs, and identifiers |
read_inventory / write_inventory | Read stock levels, and adjust quantities when the merchant submits a change in the app |
read_locations | Plan stock per fulfillment location |
read_orders / read_all_orders | Read quantities sold, including order history older than 60 days, to forecast demand |
3. What the app stores
Data synced from the merchant’s Shopify store
- Store information: shop domain, currency, and timezone
- Products and variants: titles, SKUs, and product identifiers
- Inventory items and levels: stock quantities across locations
- Locations: names and identifiers of fulfillment locations
- Orders and order line items: quantities sold, used to compute demand forecasts
Data the merchant creates in the app
- Suppliers: name, email, lead time, and contact details
- Purchase orders and stock transfers, with their line items
- Reorder rules
- Notification recipients: the email addresses the merchant provides
4. How the data is used
Data is used only to:
- Compute demand forecasts, safety stock, and reorder suggestions.
- Track purchase orders and stock transfers, and apply inventory changes the merchant submits.
- Send email notifications for low stock, purchase order events, and the weekly inventory digest.
- Write the AI-generated summary in the weekly digest (see section 5).
Data is not used to train machine-learning models, is not sold, rented, or shared for advertising, and is not used for any purpose beyond serving the merchant who collected it.
5. Who else the data goes to
| Recipient | Purpose |
|---|---|
| Shopify | Source of the data and the platform the app runs on |
| Gadget (gadget.dev) | Application hosting, database, and logging |
| Resend (resend.com) | Delivering notification and digest emails to the recipients the merchant chooses |
| Anthropic (Claude API) | Writing the weekly digest summary from a snapshot of forecast data: product names, stock counts, and reorder quantities. No customer data is included |
No other subprocessors receive this data. If that changes, this policy will be updated before the change takes effect.
6. Retention and deletion
Data is kept for as long as Stockcast is installed. When a merchant uninstalls Stockcast, the store’s data is deleted within 30 days, in line with Shopify’s requirements.
Stockcast implements Shopify’s mandatory privacy webhooks and honours shop and customer erasure requests within the required timeframe. Because it holds no shopper personal data, customer requests find nothing to delete or report.
Merchants may request deletion at any time without uninstalling, by contacting support@merqio.app.
7. Security
Data is transmitted over TLS and encrypted at rest by our hosting provider. Access to a store’s data is limited to authenticated sessions established through Shopify.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal data, to object to or restrict its processing, and to lodge a complaint with a supervisory authority.
Merchants can contact support@merqio.app to exercise these rights; we respond within 30 days. Your data can also be exported at any time with the CSV export in the app.
Under the GDPR, our lawful basis for processing is the performance of our contract with the merchant.
9. International transfers
Data is stored on infrastructure operated by our hosting provider in the United States. Where data is transferred out of the UK, EEA, or Switzerland, the transfer relies on the applicable safeguards, including the European Commission’s Standard Contractual Clauses.
10. Children
Stockcast is a business tool and is not directed at children. We do not knowingly collect personal data from anyone under 16.
11. Changes to this policy
If this policy changes materially, we will update the date above and notify merchants through the app or by email before the change takes effect.
12. Contact
Merqio.App
support@merqio.app